TELECALLER/ COLLECTION EXECUTIVE/ DRA EXECUTIVE

 TELECALLER/ COLLECTION EXECUTIVE/ DRA EXECUTIVE

Industry: BPO/ Call Centre

Job location: Shivaji Nagar,Pune

Age criteria: 18 to 30yrs

Employment: Full time

Qualification: Min HSC/Graduate any stream

JOB DESCRIPTION

• Calling the customers to remind their due date of the instalment

• Reminder calls to delinquent customers who failed to make the EMI payment

• Explain the consequences to customer of not paying on time

• To take Customer regress follow-up to recover dues

• Create trust relationships with debtors when possible to avoid future issues

• Update account status and database regularly

• To achieve targets that have been assigned

Desired candidate profile

• Fresher& Experienced both are eligible, Candidates with experience in collections or mortgage services will have an advantage (DRA preferred)

• Unlimited Incentive Plan with transparent KRA's

• Ability to prioritize and manage multiple responsibilities

• Possess initiative and ability to work under pressure

• Candidates with fluency in English & Regional language (Tamil,Telugu & Kannada)

• Basic MS-Excel knowledge.

• Fixed day shifts 

Salary: 10,000 to 15,000 + Incentives

Send resume on WhatsApp number:7021065970